Full Service Residential & Commercial Roofing Specialists

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A Message From RooFix:

To Our Valued Clients

 

With the outbreak of the Covid 19 virus and our goal and desire to keep our clients, employees and the public safe during this period we have modified our working procedures within our firm. All office staff including our estimating, administration and production team will be working remotely from home to service you needs. We will maintain the main office line should you need to call and your message will be distributed to the appropriate team member. You can also always contact the appropriate member through normal email channels.

 

PRODUCTION DEPARTMENT: Our field crews will continue to complete contracted projects however we have implemented modifications to client contact procedures to maintain safe social distancing and minimize their potential exposure to risk.

Social distancing is being enhanced by:

  • Regular Hand washing/sanitizing,
  • Limiting crew sizes & crossover between crews,
  • Wearing and exchanging protective gloves throughout the day
  • Avoiding direct contact with clients and communicating via phone at the time of arrival and departure

Service crews have been instructed to self monitor and follow recommended Covid 19 monitoring and isolation practices as set out by our provincial government. We will and are experiencing reduced capacity at this time due to the implementation of these practices.

 

ESTIMATING DEPARTMENT:    RooFix estimators are still happy to address all your roofing concerns as usual by attending roofs and makings our observations, with only a few restrictions:

  • Estimators will not be meeting in person with clients until the crisis is over.
  • Roofs with ladder access will be routine for us and not expected to be an issue.
  • Secure roof areas (locked hatches, apartments, etc.) will need to be prearranged by email or phone to get keys or have doors unlocked ahead of our arrival.
  • Estimators will attend alone and use appropriate sanitizer and hand washing procedures, as recommended by health officials.

Our estimators will prepare quotes and plan jobs remotely from the safety of their homes.

 

This is an unprecedented situation for our society, and by following all recommended policies and directives set out by our local provincial and federal governments and health authorities, we believe we will all get through these challenging times. Please don’t hesitate to contact us should you have any questions or concerns about your project or the timelines and steps we will be taken to complete them as safely as we can.